CUSPA launches to reposition customer service delivery in Nigeria

| May 13, 2011

In a haste to rescue the failed standard of customer service practice in Nigeria and to properly reposition it to international standard, the Customer Service Practitioners Association (CUSPA), a regulatory body that focuses on the establishment and management of quality standards in the practice and administering of customer service in Nigeria is launched in Lagos to ensure best service delivery that would promote economic growth and development
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